I have always been in love with anything dealing with computers since I was a little girl, but a recent suggestion from my company to learn SQL restored my love for the field. At the moment, I am a bankruptcy specialist with a mortgage company with a BA in Psychology. I’m currently enrolled in a full stack Web Developer program that commenced in October 2017. I now spend the majority of my time practicing HTML, CSS, JavaScript, JQuery, Bootstrap, Node JS, ExpressJS, MySQL, MongoDB. I am currently looking to make a transition into this expanding field very soon.
Southern Methodist University, Dallas, TX October 2017 - April 2018
Full Stack Web Development
An intensive 24 week long boot camp dedicated to designing and building web applications. Skills learned in the program: HTML5, CSS3, JavaScript, JQuery, Bootstrap, Node JS, MySQL.
Alabama A & M University, Normal, AL May 2012
B.A. Psychology
Sip Happens
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GitHub Link Website
Mr. Cooper Bankruptcy Data Analyst
Setup SQL Database to improve daily reporting. Utilize Excel spreadsheets to create filters for collected data to create a new reporting system. Analyze high risk accounts for Investors and decreased errors by 60%. Manage offshore training to utilize new reporting system.
Mr. Cooper Bankruptcy Foreclosure Prevention
Established a Single Point of Contact to borrowers for first-rate service.Processed modifications for FNMA, FHLMC, GSE, Non GSE, FHA and VA loans.Updated the system’s with comments regarding each action; initiated any tasks required. Accountable for knowledge of payment histories and auditing financial information.
Mr. Cooper Loan Counselor
Resolved problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Identified and escalated priority issues, routed calls to appropriate resource or senior staff as needed. Possessed the ability to problem-solve and identify the best solutions for our customers, even in difficult situations.
Copyright KYESTEN CALDWELL 2018